Saturday, July 14, 2012

Good Self, Bad Self by Judy Smith

Takeaways from a crisis management expert...

  • "Everything you worked for can disappear in the blink of an eye." (e.g. Congressman Weiner)
  • "People with massive ego tend to protect and defend it all costs."
  • If you are prone to overreaction it may be from the desire to be important.
  • The earlier you recognize and own a mistake the smaller your crisis will be.
  • It's important to have people around you who offer honest opinions even if they tell you something you don't want to hear.
  • Being perceived as selfish, inflexible and non-accommodating can leave you dangerously isolated and without allies.
  • People who overly accommodate at work rarely get the opportunity to stand out. Being too accommodating doesn't guarantee a promotion or raise for being a team player; more than likely it just ensures future crappy assignments.

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